The cleaning experts suggest: How to choose the right cleaning company !
Hiring cleaning help can be the solution when the hours feel few and the to-do list only gets longer. But there is little to think about. Said Sloyev and Lisette Angefur have been connected to Servicefinder for almost 4 years and run the popular cleaning and moving company. Do not miss their expert tips for you who are considering hiring a cleaning company!
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What should you think about before contacting different cleaning companies?
– Many times customers get in touch and ask for cleaning, without being more specific than that. As a result, we have to ask a number of follow-up questions to get an idea of the scope of the assignment. Our tip is therefore to have an idea of what service you are requesting. Decide what type of cleaning to include and exclude. If you can describe your wishes, it will be easier for us to put together a correct quote from the start.
What is usually included in home cleaning?
– It varies between the cleaning companies, but if you hire a cleaning company for regular cleaning help, superficial cleaning or everyday cleaning as it is also called is usually included. The steps then usually consist of dusting, wiping of surfaces, easier cleaning of bathrooms, sinks, toilet seats and vacuuming of floors. We can of course help with everything and carry out a more thorough cleaning, but it must be booked before the cleaning. It can be difficult to fix on the go.
What are the common mistakes consumers make when choosing a cleaning company?
– That you go on price. Many people choose what is cheapest on paper, without a thought that it may not be the cheapest in the end. There are cleaning companies that exclude cleaning steps in the offer, especially for moving cleaning. They write a basic price in the quote, but then there are extra costs for cleaning, for example, terraces and plates . Always check what is included in the quote before accepting the price. With us you always get a fixed price including everything and never any hidden costs, clarity towards the customer is important to us.
How do you check that a company is serious?
– Check out reviews and references from previous customers, it’s worth its weight in gold. If the company has been hired by satisfied customers who believe that the company is serious, it says a lot. A dissatisfied customer does not go in and leave a good judgment. If there are satisfied customers, the company is doing the right thing somewhere. In addition to home cleaning , we also offer moving assistance . If you are going to hire a moving assistance, it is important that the company can present a traffic permit and insurance certificate. It is important that you protect your belongings from possible accidents and injuries.
Finally, what does the dream customer look like?
– The dream customer is a customer who treats us at the same level and who has an open and good tone towards us. It sometimes happens that the GPS shows errors and that you are ten minutes late. In such situations, we appreciate the customers who treat us with understanding. The majority of our customers are friendly and grateful for the help they receive. And our goal is always satisfied and happy customers!